Frequently asked questions

Collapsible content

question_mark

Will it work on my hair?

LumaCurl is made for bangs, face-framing pieces, touch-ups and soft waves on straight to wavy hair. Thick or very long hair just takes a few more passes, section by section. Always style dry hair.

question_mark

How hot does it get?

Three heat settings up to 180°C (356°F). Start low on fine or lightened hair and go higher for thicker hair. A heat protectant spray is always a good idea.

question_mark

How do I charge it?

Plug the USB-C cable into the port on the base and into any phone charger, power bank or laptop. A full charge takes about 2 to 3 hours, and the little light on the base shows it's charging.

question_mark

Can I really keep it in my bag?

Yes. Switch it off, let it cool down, click the cap back on and it slips into a purse, makeup bag or carry-on like a lipstick.

question_mark

When will my order arrive?

Orders are processed within 1 to 5 business days and usually arrive within 7 to 15 business days, tracked all the way to your door.

question_mark

Need help or want to return it?

Email us at charmdayscontact@atomicmail.io and we'll get back to you within 24 hours. Unopened items can be returned within 30 days, and if anything arrives damaged or faulty, tell us within 14 days of delivery and we'll replace it or refund you.